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Task and Functions

The Education and Consumer Protection supports through regulating and execution of education and consumer protection, customer services, and consumer protection legal defense to ensure the facilitation of regulation and supervision of financial services activities.

In carrying out its functions, the Education and Consumer Protection has several main duties:

  • Regulating education and consumer protection;

  • Educating and protecting consumers;​

  • Providing customer services;

  • Supervising market conduct;

  • Conducting legal defense for consumer protection; and

  • Coordinating communication and public relations;

  • Serving as the institution's spokesperson; and

  • Performing other duties assigned by the Board of Commissioners


   

Otoritas Jasa Keuangan

Gedung Soemitro Djojohadikusumo
Jalan Lapangan Banteng Timur 2-4 Jakarta 10710 Indonesia

Hubungi Kami

(021) 2960 0000
157
humas@ojk.go.id
081 157 157 157

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