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About OJK
Main Function
Publication
Regulation
Statistics
Services
Career

About OJK

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

Vision and Mission
Task and Functions
Organization Structure
Core Values
Code of Ethics
Board of Commissioners
Contact

Main Function

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

OJK Wide
Banking
Capital Market, Financial Derivative, and Carbon Exchange
Insurance, Surety, and Pension Fund
Financing, Venture Capital, Microfinance, and Other Financial Services Institution
Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset
Market Conduct, Financial Education, and Consumer Protection
Internal Audit, Risk Management, and Quality Assurance

Financial System Stability
Sustainable Finance
Know Your Customer and Anti-Money Laundering Principles
Financial Information Service System (SLIK)

Task and Functions
Organization Structure
Types of Banks
Banking Office Address List
Banking Overview
Banking Information
Banking Accounting Guidelines
Basel Implementation

Task and Functions
Organization Structure
Capital Market Players
Capital Market Information

Task and Functions
Organization Structure
Actors of the Insurance, Surety, and Pension Fund
Information

Task and Functions
Organization Structure
Financing, Venture Capital, Microfinance, and Other Financial Services Institution Actors
Information on Financing, Venture Capital, Microfinance, and Other Financial Services Institution

Task and Functions
Organization Structure
Regulatory Sandbox
Licensing of Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset
Information on Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset

Task and Functions
Organization Structure
Market Conduct Supervision
Financial Education
Consumer Complaint
National Survey of Financial Literacy and Inclusion (SNLIK)

Task and Functions
Organization Structure
Governance
Anti-Bribery Management System (ABMS)

Overview
Financial System Stability Committee
Crisis Management Protocol
Bank Supervision Status

Commercial Bank
Rural Bank
Sharia Bank

List of Commercial Banks and Sharia Banks Head Offices
List of Representative Offices of Foreign Banks in Indonesia
List of Office Networks of Indonesian Commercial and Sharia Banks Abroad
List of Rural Bank (BPR) Head Office
List of Sharia Rural Banks (BPRS) Head Office
Indonesia Banking Directory

Banking Institution
Banking Regulation and Supervision
Policy Direction

Indonesian Banking Booklet
Credit Rating Agencies and Ratings Recognized Otoritas Jasa Keuangan
Indonesian Banking Surveillance Report
Banking Survey

Conventional Commercial Bank
Sharia Commercial Banks and Sharia Business Units
Rural Bank
Sharia Rural Bank (BPRS)

Basel Implementation Development
Consultative Papers
OJK's Membership in BCBS
Basel Framework Implementation in Indonesia

Securities Company
Securities Company Representative
Investment Management
Issuer and Public Company
Capital Market Supporting Institutions and Professions
Sharia Capital Market
Carbon Exchange Organizer

List of Securities Companies
List of Issuers and Public Companies
List of Capital Market Players in Indonesia

Insurance
Surety Institution
Pension Fund
Auxiliary to Insurance Services

NBFI Directory
Insurance Directory
Surety Institution Directory
Pension Fund Directory
Auxiliary to Insurance Services Directory

Financing Institutions
Microfinance Institutions
Other Financial Services Institutions
Information Technology-Based Joint Funding Services (LPBBTI)

Financing Institutions Directory
Other Financial Services Institutions Directory
Microfinance Institutions Directory
Information Technology-Based Joint Funding Services (LPBBTI) Directory

Digital Financial Literacy
Publication and Review

Publication

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

Press Release
Infographics
News Info
Announcement
Hoax News
Awards
Agenda
Event Photos
Profession Cerfication Agencies Listed in OJK (LSP)
Roadmap and Guidelines
CSIRT
E-Magazine
OJK Pedia
Research
Regional OJK
Other Publications

Public Announcement
Tender Announcement

Financial Services Sector
Banking
Capital Market, Financial Derivative, and Carbon Exchange
Insurance, Surety, and Pension Fund
Financing, Venture Capital, Microfinance, and Other Financial Services Institution
Financial Sector Technology Innovation, Digital Financial Asset and Crypto Asset
Sharia

CSIRT Profile
Cyber Security News
Cyber Incidents Guideline
RFC-2350 OJK CSIRT 2023
OJK CSIRT Services
OJK CSIRT Contact

Published Journals
Working Paper
Published Research
Research Announcement

Head of Regional OJK Profiles
Regional Press Release

Financial Services Sector Master Plan
Sustainable Finances

Sharia Banking Indonesia

Regulation

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

Regulation Drafts
Regulations Directory

Statistics

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

OJK
Integrated Data and Metadata Portal for Financial Services Sector
Banking
Capital Market, Financial Derivative, and Carbon Exchange
Insurance, Surety, and Pension Fund
Financing, Venture Capital, Microfinance, and Other Financial Services Institution
Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset
Sharia
Market Conduct, Financial Education, and Consumer Protection

OJK Annual Report
OJK Quarterly Report
Performance Report
OJK-Registered Public Accountants and Public Accounting Firms

Indonesia Banking Statistic
Credit Information Statistic
Banking Financial Report
Base Rate of Credit

Capital Market Statistics
Capital Market Annual Report

Insurance Statistics
Surety Institutions Statistics
Pension Fund Statistics
Auxiliary to Insurance Services Statistics

Financing Institution Statistics
Other Financial Services Institutions Statistics
Microfinance Institution Statistics
Fintech Statistis

FSTI and Credit Rating Statistics
Digital Asset and Crypto Asset Statistics

Indonesian Islamic Financial Development Report (LPKSI)
Sharia Banking Statistics
Sharia Capital Market Statistics
Sharia Mutual Fund Statistics
Sharia Bond (Sukuk) Statistics
List of Sharia Securities
Sharia Non-Bank Financial Institutions Directory
Sharia Non-Bank Financial Institutions Statistics

Monthly Statistics

Services

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

Investor Relations Unit
e-Licensing
e-Library
e-Reporting OJK
Issuer Report (SPE)
OJK Contribution Receipt System (SIPO)
OJK Online Report App (APOLO)
Integrated Licensing and Registration System (SPRINT)
Information System of Fraudulers in the Financial Service Sector (SIPELAKU)
Online Information System on Banking Provisions (SIKEPO)
Consumer Protection Portal (APPK)
Indonesia Anti-Scam Centre (IASC)
Information System of the Regional Financial Access Acceleration Team (SITPAKD)
Information System for Reporting on Consumer Education and Protection (SIPEDULI)
Whisteblowing System (WBS)
Anti-Money Laundering and Terrorism Funding Prevention (APU-PPT)
Sikapi Uangmu
Public Information Request (e-PPID)
OJK Gesit
Sustainable Finance Indonesia
International Journal of Financial Systems (IJFS)
Financial Education Learning Management System (LMS)
OJK Institute
OJK Procurement System (SIPROJEK)
Debtor Information Request (IDEB) SLIK OJK
Financial Services Sector Competency Development (Sintesis)
Mutual Funds
Legal Documentation and Information Network (JDIH) OJK
Illegal Financial Activities Eradication (Satgas PASTI)
List of Fintech Lending Licensed by OJK

Career

OJK is an independent state institution that has the function, duty, and authority to regulate, supervise, examine, and investigate.

Career

ID

About OJK
Main Function
Publication
Regulation
Statistics
Services
Career
ID

EN

←About OJK

Vision and Mission
Task and Functions
Organization Structure
Core Values
Code of Ethics
Board of Commissioners
Contact

←Main Function

OJK Wide+
Financial System Stability+
Overview
Financial System Stability Committee
Crisis Management Protocol
Bank Supervision Status
Sustainable Finance
Know Your Customer and Anti-Money Laundering Principles
Financial Information Service System (SLIK)
Banking+
Task and Functions
Organization Structure
Types of Banks+
Commercial Bank
Rural Bank
Sharia Bank
Banking Office Address List+
List of Commercial Banks and Sharia Banks Head Offices
List of Representative Offices of Foreign Banks in Indonesia
List of Office Networks of Indonesian Commercial and Sharia Banks Abroad
List of Rural Bank (BPR) Head Office
List of Sharia Rural Banks (BPRS) Head Office
Indonesia Banking Directory
Banking Overview+
Banking Institution
Banking Regulation and Supervision
Policy Direction
Banking Information+
Indonesian Banking Booklet
Credit Rating Agencies and Ratings Recognized Otoritas Jasa Keuangan
Indonesian Banking Surveillance Report
Banking Survey
Banking Accounting Guidelines+
Conventional Commercial Bank
Sharia Commercial Banks and Sharia Business Units
Rural Bank
Sharia Rural Bank (BPRS)
Basel Implementation+
Basel Implementation Development
Consultative Papers
OJK's Membership in BCBS
Basel Framework Implementation in Indonesia
Capital Market, Financial Derivative, and Carbon Exchange+
Task and Functions
Organization Structure
Capital Market Players+
Securities Company
Securities Company Representative
Investment Management
Issuer and Public Company
Capital Market Supporting Institutions and Professions
Sharia Capital Market
Carbon Exchange Organizer
Capital Market Information+
List of Securities Companies
List of Issuers and Public Companies
List of Capital Market Players in Indonesia
Insurance, Surety, and Pension Fund+
Task and Functions
Organization Structure
Actors of the Insurance, Surety, and Pension Fund+
Insurance
Surety Institution
Pension Fund
Auxiliary to Insurance Services
Information+
NBFI Directory
Insurance Directory
Surety Institution Directory
Pension Fund Directory
Auxiliary to Insurance Services Directory
Financing, Venture Capital, Microfinance, and Other Financial Services Institution+
Task and Functions
Organization Structure
Financing, Venture Capital, Microfinance, and Other Financial Services Institution Actors+
Financing Institutions
Microfinance Institutions
Other Financial Services Institutions
Information Technology-Based Joint Funding Services (LPBBTI)
Information on Financing, Venture Capital, Microfinance, and Other Financial Services Institution+
Financing Institutions Directory
Other Financial Services Institutions Directory
Microfinance Institutions Directory
Information Technology-Based Joint Funding Services (LPBBTI) Directory
Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset+
Task and Functions
Organization Structure
Regulatory Sandbox
Licensing of Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset
Information on Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset+
Digital Financial Literacy
Publication and Review
Market Conduct, Financial Education, and Consumer Protection+
Task and Functions
Organization Structure
Market Conduct Supervision
Financial Education
Consumer Complaint
National Survey of Financial Literacy and Inclusion (SNLIK)
Internal Audit, Risk Management, and Quality Assurance+
Task and Functions
Organization Structure
Governance
Anti-Bribery Management System (ABMS)

←Publication

Press Release
Infographics
News Info
Announcement+
Public Announcement
Tender Announcement
Hoax News
Awards
Agenda
Event Photos
Profession Cerfication Agencies Listed in OJK (LSP)
Roadmap and Guidelines+
Financial Services Sector+
Financial Services Sector Master Plan
Sustainable Finances
Banking
Capital Market, Financial Derivative, and Carbon Exchange
Insurance, Surety, and Pension Fund
Financing, Venture Capital, Microfinance, and Other Financial Services Institution
Financial Sector Technology Innovation, Digital Financial Asset and Crypto Asset
Sharia+
Sharia Banking Indonesia
CSIRT+
CSIRT Profile
Cyber Security News
Cyber Incidents Guideline
RFC-2350 OJK CSIRT 2023
OJK CSIRT Services
OJK CSIRT Contact
E-Magazine
OJK Pedia
Research+
Published Journals
Working Paper
Published Research
Research Announcement
Regional OJK+
Head of Regional OJK Profiles
Regional Press Release
Other Publications

←Regulation

Regulation Drafts
Regulations Directory

←Statistics

OJK+
OJK Annual Report
OJK Quarterly Report
Performance Report
OJK-Registered Public Accountants and Public Accounting Firms
Integrated Data and Metadata Portal for Financial Services Sector
Banking+
Indonesia Banking Statistic
Credit Information Statistic
Banking Financial Report
Base Rate of Credit
Capital Market, Financial Derivative, and Carbon Exchange+
Capital Market Statistics
Capital Market Annual Report
Insurance, Surety, and Pension Fund+
Insurance Statistics
Surety Institutions Statistics
Pension Fund Statistics
Auxiliary to Insurance Services Statistics
Financing, Venture Capital, Microfinance, and Other Financial Services Institution+
Financing Institution Statistics
Other Financial Services Institutions Statistics
Microfinance Institution Statistics
Fintech Statistis
Financial Sector Technological Innovation, Digital Financial Asset, and Crypto Asset+
FSTI and Credit Rating Statistics
Digital Asset and Crypto Asset Statistics
Sharia+
Indonesian Islamic Financial Development Report (LPKSI)
Sharia Banking Statistics
Sharia Capital Market Statistics
Sharia Mutual Fund Statistics
Sharia Bond (Sukuk) Statistics
List of Sharia Securities
Sharia Non-Bank Financial Institutions Directory
Sharia Non-Bank Financial Institutions Statistics
Market Conduct, Financial Education, and Consumer Protection+
Monthly Statistics

←Services

Investor Relations Unit
e-Licensing
e-Library
e-Reporting OJK
Issuer Report (SPE)
OJK Contribution Receipt System (SIPO)
OJK Online Report App (APOLO)
Integrated Licensing and Registration System (SPRINT)
Information System of Fraudulers in the Financial Service Sector (SIPELAKU)
Online Information System on Banking Provisions (SIKEPO)
Consumer Protection Portal (APPK)
Indonesia Anti-Scam Centre (IASC)
Information System of the Regional Financial Access Acceleration Team (SITPAKD)
Information System for Reporting on Consumer Education and Protection (SIPEDULI)
Whisteblowing System (WBS)
Anti-Money Laundering and Terrorism Funding Prevention (APU-PPT)
Sikapi Uangmu
Public Information Request (e-PPID)
OJK Gesit
Sustainable Finance Indonesia
International Journal of Financial Systems (IJFS)
Financial Education Learning Management System (LMS)
OJK Institute
OJK Procurement System (SIPROJEK)
Debtor Information Request (IDEB) SLIK OJK
Financial Services Sector Competency Development (Sintesis)
Mutual Funds
Legal Documentation and Information Network (JDIH) OJK
Illegal Financial Activities Eradication (Satgas PASTI)
List of Fintech Lending Licensed by OJK

←Career

Career

POJK Nomor 1/POJK.07/2013

Jul 26 2013

Lampiran 1

POJK PK 2013 (1)_EN(3).pdf

Lampiran 2

penjelasan POJK PK_EN(2).pdf

Lampiran 3

Lampiran 4

Lampiran 5

Download Count : 77

Download Count : 403

Page Content

OJK Regulation Concerning Consumer Protection in Financial Services Sector.

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Regulation

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OJK Regulation - Regulation
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Otoritas Jasa Keuangan

Gedung Sumitro Djojohadikusumo
Jalan Lapangan Banteng Timur 2-4 Jakarta 10710 Indonesia

Hubungi Kami

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157

humas@ojk.go.id

081 157 157 157

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