ojk encourages bank optimze digital service.pdf
Financial Services Authority, Jakarta, March 17, 2016: Financial Services Authority (OJK) encouraged banking industry to optimize applying digital banking suited to society's needs as it is believed to be able to enhance efficiency in banking operation.
"Optimum utilization of technology is believed be able to enhance efficiency in banking industry, which will eventually decrease interest rate," said Chief Executive for Banking Supervision Nelson Tampubolon at the opening of OJK Discussion on digital banking in Jakarta, Thursday (March 17, 2016).
According to him, optimization of digital banking is in line with President Jokowi's policy to promote digital economy, therefore banking industry in Indonesia must be able to support and anticipate the policy direction.
Development in digital banking services faces several challenges that include changing the mindset of industry and society so that people can utilize digital technology optimally, relatively large investment value in information technology, managing relationship between banking industry and telecommunication, information security and synchronizing regulations made by regulators.
In order to response to those challenges, OJK has formed Digital Banking Taskforce to conduct studies on digital banking and then give recommendation about guideline on implementation of digital banking by banking industry in Indonesia.
In relation to that matter, the taskforce has gone through a series of discussions with various stakeholders, among others: banking industry, Communications and Information Ministry, Directorate General of Population and Civil Registration Agency (Dukcapil) of Home Affairs Ministry, Financial Transaction Reports and Analysis Center (PPATK), National Police's Criminal Investigation Corps (Bareskrim Polri), National Defense Council (Wantannas), Indonesian Telecommunications Regulatory Body (BRTI), National Cyber Information Security and Resilience Desk (DK2ICN) of Coordinating Political, Legal and Security Affairs Minister (Kemenkopolhukam), representatives of telecommunication companies and information security experts.
Based on the discussions, national banking industry and telecommunication providers have provided and will offer a number of digital technology-based services so that banking transaction will become more efficient, easier and simple.
OJK also considered some matters that require attention in effort to develop digital banking services, namely:
OJK as the authority that supervises financial services industry has always been guiding digital banking development and maintaining the balance between society's needs and banking products/activities that are now getting more complex by keep taking into account the prudential principle, implementation of reliable risk management in the framework of micro supervision over each bank, and protection over the interests of customers and society.
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